Terms of Use/Privacy

Terms of Use of Windsor Police Service Web Site 

The Windsor Police Service ("the Police") attempts to keep the information on this Internet website current, accurate and complete, but reliance upon any materials on this site shall be at your sole risk. All such information should be verified independently before being used or relied on. The Police assumes no responsibility for any damages arising out of the use of this site.
The materials on the Police's website are provided "as is". The Police does not make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website or otherwise relating to these materials or on any sites linked to this site. Links or references to other websites or organizations do not imply endorsement or approval by the Windsor Police Service.
By using this website you are agreeing to be bound by the then current version of these Terms of Use. The Police reserves the right to change or modify this site at any time without notice. This would include any future enhancement or features that may occur on the site as well.

Conditions of Use

The text, images, and data (the "Materials") provided by The Windsor Police Serivce are the property of the Police, or affiliated groups and may be subject to the rights of third parties. These organizations make no representations or warranties with respect to the ownership, copyright, or other moral rights to any of the images or contents.
Access to and use of the Materials are subject to the acceptance of the following covenants, terms and conditions together with strict compliance with the Copyright Act:
  1. Users may download one copy of the Materials for the sole purpose of non-commercial private use or study if and only if all copyright and ownership notices contained on the Materials are retained and displayed together with the URL www.police.windsor.on.ca or the URL displayed in connection with the Material.
  2. In the event that the Materials are cited as having third party rights, the Users shall ensure that they obtain the express written permission of the owner of that copyright before making use of the Materials and shall ensure that ownership is cited.
  3. The User shall not in any way alter, manipulate or modify the Materials or otherwise distort the Materials. The User hereby indemnifies Windsor, the Board, and/or its affiliated groups for any actions, damages, costs, losses or claims brought or assessed against it for any inappropriate use of the Materials.
  4. In the event that the User wishes to make use of the Materials in any other way than is permitted herein, express written permission must be obtained. The right is reserved to deny such requested access, at the owner entity's sole discretion.

The Windsor Police Service's Web Privacy Statement


Most of the information accessible on the Police's website does not require you to identify yourself at all. You may access it anonymously. However, the Windsor Police Service does collect personal information about you when you choose to provide it. We endeavour to collect only as much personal information as is absolutely necessary to assist you with the Police via the website.
The Windsor Police Service endeavours to provide you with multiple service "channels" for requesting Police assistance (e.g. walk-in, mail-in, fax-in, phone-in, etc.) in addition to the Web. If at any time you have concerns about using the Web channel to request for your Police assitance, you can rest assured that we will always provide you with an alternative (traditional) service channel as an option.

Purposes for Which We Collect Personal Information

We collect and retain personal information for the following purposes:
  • To process your requests for services, products or further information
  • To communicate with you regarding services or products that you have requested
  • To identify you if you have a query or concern about the service or product that you have requested
  • To advise you about changes to our web service offerings and of service interruptions
  • To meet legal and regulatory requirements

Correcting/Updating Personal Information

If your personal information changes (e.g. name, address, postal code, telephone number, etc.), or you no longer desire our services, we will endeavour to provide a way to correct, update or remove this information. Details of how to do this are usually provided on the web page where the information is collected or displayed.

Use and Disclosure of Personal Information

The Windsor Police Service is the sole owner of all personal information collected on its site. We do not use or retain personal information that you provide to us for any secondary purposes unless we clearly notify you and gain your permission first. We will not sell, share, rent or otherwise disclose your personal information to any organization or individual outside the Windsor Police Service unless we first notify you and ask your permission. The exceptions to this policy of non-disclosure are stated below. The Police may disclose your personal information:
  • For law enforcement purposes
  • For the purpose of acting in an emergency or in compassionate circumstances to facilitate contact with your next of kin or friend if you become injured or take ill.
We use IP addresses to analyze trends, administer the site, track clients' movements, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. We may occasionally report aggregated demographic information in the form of reports and statistics but this is not linked to any personal information that can be used to identify any individual person.
Some of the Police's sub-systems require the use of "cookies". For example, we use cookies when you purchase goods or services over the Internet to save the contents of your "shopping basket" as you proceed from one screen to another. 
From time-to-time our site may request information from you via surveys. Participation in these surveys is completely voluntary and you have a choice of whether or not to disclose the information requested. Survey information will be used solely for the purposes of monitoring and/or improving the use and satisfaction of this site. If you choose not to participate in surveys, you will still be able to use our site or request services or products from us.

Protection of Personal Information

The Windsor Police Service takes every precaution to protect your personal information on the Internet. We protect your account information by requiring you to enter a unique Login ID and Password each time you want to access your account information. Your Password should never be shared with anyone.
Questions about the collection of personal information should be directed to the Public Information Officer, Windsor Police Service. Email, phone and mail addresses can be found under Exceptions below.
The Police uses SSL encryption technology to protect personal information (e.g. credit card numbers, etc.) during transmission. A security icon will appear in your browser window to indicate that you are using a secure site.


There may be certain exceptions to the Police's Privacy Statement. Any and all exceptions will be clearly identified at the moment that information is being gathered.
For more information, or if you have questions or concerns, please contact us.
By email: mdasti@police.windsor.on.ca
General Calls: 519-255-6700
TTY/TDD Calls: 519-258-6111
TTY/TDD Emergency Calls: 911
For Further contact information, visit the Contact Us page

Notification of Changes to the Privacy Statement

We reserve the right to change the privacy statement when necessary.

Links to Other Websites

The Police's website contains links to other sites (e.g. community links, business links, etc.). Please be aware that the Windsor Police Service cannot be held responsible for the privacy practices of other sites. When you leave our site, we encourage you to read the privacy statement of each and every website that you visit before you provide any personal information. The Police's privacy statement applies solely to information collected on the Police's website.

Copyright Guidelines for Users

This information is intended as an overview and guide, and should not be considered a legal opinion or in any way conclusive of the provisions of the Copyright Act. In the event that a User requires clarification or wishes to pursue a specific issue, a qualified legal opinion should be sought.
The Copyright Act is complicated, and in particular those rules relating to photographs, sound recordings, and audio-visual materials (e.g. films and video-tapes) have many nuances. If a User intends to use any of those materials for a purpose other than research or private study, the Police requires that a User seek appropriate clarification before making any use whatsoever of the material.
The Police and its affiliated groups hold a variety of materials for which the ownership of copyright may be uncertain. One of the difficulties is to identify and locate the owners of copyright in order to ensure that the appropriate right to use materials is acquired.
It is not the Police's or its affiliated bodies' responsibility to interpret the Copyright Act or to provide legal advice in respect of same. Users, by their use of this site and the materials thereon, accept responsibility for determining copyright.