Record Suspensions (Pardons)
• Before submitting your request, please refer to the information on the main Information Services page
The Information Services Unit can complete local record checks for record suspension (pardon) applicants.
For complete information, consult the federal record suspension webpage.
Requesting a Record Check
Pardon applicants can submit online requests 24 hours a day, seven days a week. Follow the link below to submit your request.
Applicable Fees
A standard fee applies for record suspension local record requests (per the official cost recovery fee schedule).
Payment for online requests can be made via Visa / Mastercard.
Frequently Asked Questions
Is in-person service available?
Yes. Pardon applicants can request a record check in-person during business hours. (Please refer to the locations and hours of operation on the main Information Services page.)
Applicants must provide two approved forms of ID and pay the application fee by cash, debit, or Visa / Mastercard. (See the Applicable Fees section above.)
Are requests accepted by mail?
Yes. Pardon applicants can submit record check requests through mail. Application forms are available on the federal record suspension webpage.
A certified cheque or money order, payable to the City of Windsor, must accompany the request. (See the Applicable Fees section above.)
Are requests accepted by fax?
No. Requests are not accepted via fax, as payment must accompany the request.