Police Record Checks
• Before submitting your request, please refer to the information on the main Information Services page
• The current processing time for a record check is five (5) weeks. Expedited service is available; see below for details.
The Windsor Police Information Services Unit provides Criminal Record Checks, Criminal Record and Judicial Matters Checks, Vulnerable Sector Checks, and Exempted Broad Record Checks.
Requesting a Record Check
In-Person
Applicants can request a record check in-person during business hours. (Please refer to the locations and hours of operation on the main Information Services page.)
Applicants must provide two approved forms of ID and pay the application fee by cash, debit, or Visa / Mastercard.
Online
Applicants can submit online requests 24 hours a day, seven days a week. Follow the link below to submit your request.
Consult our official fee schedule for a breakdown of record check request fees.
Payment for in-person requests can be made via cash, debit, or Visa / Mastercard.
Payment for online requests can be made via Visa / Mastercard.
Frequently Asked Questions
Is expedited service available?
Yes. We offer expedited service for record checks for a fee of $50 (in addition to the cost of the application). This service will flag a request for assignment the next business day and bypass any current wait times.
The turnaround time for expedited service depends on the volume of other expedited requests. General completion times range from 1-3 business days after application. We cannot guarantee a completion date as there may be factors beyond our control. Certain restrictions will apply if you have lived outside of the jurisdiction of Windsor Police Service during the past five years, or if you have a lengthy criminal record.
You will be contacted immediately upon completion of your record check.
Expedited service is not available for record suspensions, occurrence confirmations, or other requests processed through the Information Services unit.
As of which date is my record check current?
A record check is current as of the date it is completed. When applicants provide completed checks to employers / volunteer agencies, the agency determines if the record check meets their standards.
If I submit my request online, will I receive a hard copy of the results?
No. If you apply online, your results will be available through secure electronic download. Applicants will have 31 days to download their completed check. They can submit a printed version or email a password-protected copy to the agency.
If you apply in-person, or if your record check contains information pertaining to a criminal record, an original embossed hardcopy will be mailed to your home address.
(In rare circumstances, Windsor Police may be required to mail the results of online applications. Applicants will receive notice of this through their online accounts.)
If the requesting agency has questions about the secure download process, please forward them the Procedure Update Letter.
Does Windsor Police provide record checks for youth?
Under the Youth Criminal Justice Act (YCJA), Ontario police agencies are not permitted to disclose youth records on record checks for non-government agencies. Applicants under the age of 18 will not receive police record checks, unless they can show that the check is required for a government agency.
For the purposes of youth records, a government agency refers to an agency in which the government is the direct employer (incl. federal departments, provincial ministries, and municipal agencies). This does not include agencies that receive government funding (e.g. schools, universities, or hospitals).
Record checks containing youth records will be sent directly to the government agency for which they are requested, with a copy to the youth as well. Youth under 18 can request a copy of their own record through a Freedom of Information Access request – however, this will not be provided to them in a record check format, and the YCJA prohibits the youth from disclosing this information to anyone else.